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Why 1-800-Plumber +Air Provides the
Best Water Heater Service

One of the major factors that separate third-world countries from first-world companies is reliable, clean water.

Reliable hot water has to be near the top of those qualifiers as well.

Water heating takes up eighteen percent of the typical American's home water usage. We like our hot water.

This means reliable water heater service is an essential service in America today.

Keep reading to learn about what could go wrong with your water heater and how a professional plumber like those at 1-800-Plumber +Air can help.

Why You Should Hire Professional Water Heater Services

What Could Go Wrong With an Electric Water Heater?

Water heaters are the most reliable invention until they're not. You walk into the utility room and step into a puddle of water, or you might notice your desired hot shower just isn't happening because the water won't warm up.

Here are some common electric water heater problems.

Water Leaking From the Bottom of the Water Heater

Often condensation will form at the top of an electric water heater. Normal moisture from condensation isn't a true leak.

However, a puddle could also mean a leaky electric heating element gasket. It could also mean the temperature and pressure relief (also known as the t and p) valve has opened to release extra pressure from the water tank. Your tank will have an overflow pipe that will expel water when there's excess pressure.

A leaky gasket or an overflow pipe expelling water is not a cause for concern. An expert plumber can fix these problems.

However, a puddle under the tank could also mean your tank is leaking. This means your tank has worn out, and there's only one way to fix the problem. Water heater replacement is imminent since the tank is taxed.

Water Leaking From the Top

If the puddle stems from somewhere near the top of your heater, you're in luck. You probably have a problem that an experienced plumber can fix.

You may have a loose cold or hot outlet pipe if you have a leak near the top of your water heater. You may also need to replace the T&P valve because it has failed. You could also have a failed inlet valve.

Just about any plumber, even an apprentice, could fix any of these problems. Any plumber from 1800 plumbers could fix this problem.

Water Won't Heat Up

If your faucet refuses to yield any hot water, you have a water heater problem. Water heaters have two heating elements usually. Typically when you have no hot water, something has tripped your circuit breaker.

So check your breaker box before you call 1800 Plumber. You'd hate to have a plumber come out only to flip a switch and hand you a bill.

If the breaker box isn't showing a tripped breaker, then you could have a failed heating element. If your heating element has quit, you need to call a plumber to replace it.

You could also have a problem with the reset switch on your water heater's thermostat. You may need a new thermostat on your water heater if the reset switch has failed.

Water Won't Stay Hot

You might have hot water for some time, but if you're finding yourself jumping out of the shower after just a few minutes, you probably have a problem with your thermostat.

You can always adjust your thermostat on your own. However, if you have a wiring problem or a faulty thermostat, then you need a new one.

The good news is a thermostat replacement is a simple fix. However, you should still use a professional for this task. It's not a weekend-warrior type project.

You could also have a usage problem if the water won't stay hot. If you've recently increased your water usage, you might have a tank that's too small for your usage.

For example, if you recently moved your college-age kids back home or if a set of grandparents recently moved in, you will need a bigger water heater to compensate for the number of people now showering daily at your house.

Water Heater Makes Noise

Water heaters should be a fairly silent appliance. You should not hear any popping, banging, knocking, or hissing from the water heater. If you do hear strange noises, you could have a build-up of scale on the heating elements. You also might have too much sediment built up in your tank bottom.

If your tank leaks, it will make noise as well. Also, if you have too much pressure inside the tank, your pipes will expand and contract more and make noise.

Usually, a noisy water heater means something harmless. However, you should still call a professional like those at 1800 Plumbers to check it out and give you peace of mind. If you don't want to hear your water heating working, then you shouldn't have to.

Hot Water Pressure is Low

If your hot water pressure alone is low, then you most likely have a water heater problem. Just like with a noisy water heater, rust, calcium-deposits, and sediment inside the plumbing or sink aerators could create low hot water pressure.

You could also have an issue with your pipe diameter. If you live in an older home, you most likely have 1/2-inch galvanized pipes that go in and out of the water heater.

Your pipe sizing paired with your water heater will limit your water pressure. A plumber can fix the problem by installing modern 3/4-inch pipes. This will allow more water to flow and fix your pressure problems.

Water Smells Foul

Smell water, hot water, in particular, comes from bacteria in your tank. If your home uses well water, you're susceptible to smelly hot water. You can fix this problem by flushing out your water heater every once in a while.

Flushing the tank will fix the problem temporarily. If you want a more permanent solution to the rotten-egg, sulfur-like smell, you need to replace the anode rod. Rather, you need to have an expert replace the anode rod.

An experienced plumber can replace the anode rod and can even use a powered anode rod that rids your water of the awful smell for a longer period.

Water is Dirty or Rusty

If your hot water is rusty, then you have a corroded anode rod or even a corroded tank. If your problem is the tank, then you will have to replace it eventually anyway when the corrosion causes a leak.

Replacing the anode rod is a simple task any plumber can handle. Also, a new anode rod will extend the life of your water heater.

Gas Water Heater Service Needs

Gas water heaters carry unique problems. Each of the problems mentioned with the electric water heaters applies to a gas water heater as well. You will still need a professional water heater service to fix your problems.

Here are problems unique to a gas water heater.

Water Takes a Long Time to Reheat

If your water heat recovers slowly, you need to make sure the thermostat isn't set too low. You could also have a dirty or clogged burner orifice. If the gas pressure is too low or the vent flue is too dirty, your water heater will be sluggish.

A professional plumber will be able to diagnose the problem and clean these surfaces safely.

Stubborn Pilot Light

Gas heaters require a pilot light to work. If your pilot light will not light, you have a problem. The pilot light office could be clogged as could the tube. You could also simply need a new pilot light.

If the thermocouple is loose or if you have air in the gas line or if you have a defective gas valve, your pilot will not light.

If any of these terms sound foreign to you, don't worry. An expert plumber will understand them and be able to fix the problem.

Unreliable Pilot Light

If your pilot light goes out frequently, your water heater will not be able to do its job. You may need a plumber to replace your thermocouple.

You could also have a bad gas valve or a vent that is partially clogged. The downdrafts caused by the clogged vent will blow out your pilot light, making it unreliable.

How to Drain a Water Heater

One of the most common problems of smelly water can be fixed with a simple process of draining your water heater. This is something you can do on your own if you feel comfortable with the task.

  1. Turn off the water. Your water valve is at the top of the water heater. Simply turn it off.

  2. Turn off the heater. If you have a gas water heater, turn the thermostat to the "pilot" mark. If you have an electric water heater, just turn off the breaker in the breaker box for it.

  3. Find the drain valve and attach a hose. You can find this valve near the bottom fo the tank. You just need a basic garden hose and then a place where you can drain the heater like a driveway or floor drain.

  4. Turn a hot water top to alleviate pressure.

  5. Open the hot water drain valve. This will open the tank and release the water through the hose.

  6. Start everything up once the heater has drained. You do this by closing the drain valve, unscrewing the hose, and then turning the cold water supply back on. You will hear the tank fill, and then you can turn the gas valve on or turn the breaker back on.

These simple steps will help you flush your water heater and prevent smelly water.

So whether you're in the heart of Texas, the Atlantic coast of Long Island or the Pacific coast by Oregon, 1-800-Plumber +Air has your back. We have the best water heater service in your area along with all other things plumbing, heating, and cooling.

Contact us for all your plumbing needs.

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Alex was just wonderful. He explained everything did a great job and was friendly and courteous. Very professional in every way.

Satisfied Customer

First plumber we called wanted $3500.00 to replace everything. Emanuel came out and suggested we change one part and less than $300.00 later we was up and running again. From Mark, to Taylor, and then on to Emanuel the whole experience was professional and I will be a customer for life. Hopefully not often though. Great working with you guys!.


This was THE most painless repair experience! We had a leak in a pipe behind our water heater, spewing water out into space, ugh. Joe and his apprentice, Dan, were here in about an hour or so. They were both so very friendly from the moment they showed up at the front door! After they determined the problem, we discussed the needed repair, and then they began to replace the pipe(s) behind the water heater. This was pretty much an all-day job and I can honestly say it was no problem having them in my home. They were not only professional and courteous employees; they were two very kind individuals, who were also comfortable and friendly around my crazy dogs! I have had nothing but the finest experiences with this company and cannot recommend them highly enough! They are the best!

Barbara H.

Great tech Great service

Stetson W.

Kyle, was great! 800-PLUMBER called to say when he would arrive, and he was right on time. He even completed another job that wasn't planned on my end while he was there. I would recommend 800-Plumber to any of my family or friends. Laura Clear Lake

Laura E.

Joey was fantastic. Really great service!

Kathy C.

Emanuel was excellent. He fixed our issue very quickly and explained exactly what the problem was and how he fixed it. Very friendly and trustworthy!

Kyle S.

Emanuel came out to inspect why our commode was not flushing properly. After an inspection he describer the options. Since the commode was over 40 years old we picked the option to replace the commode with a new one. He Asked several questions about what we would like and the showed us two options. We picked the one that we liked and he obtained the commode from the ware house and installed it the same afternoon.. He completed the installation and did a great clean up of the area and answered answered all of our questions. I fully recommend Emanuel and 1-800-Plumber of Pearland

Steve E.

Tony and Carlos are awesome in what they do. They did a great job on about 20 different projects for my family and me. They did security lights patio lights front porch lights. Ran all the electrical for our new master bath remodel. Added on some new interior lights and changed out some switches. I have light where there once was darkness. Thanks guys.

Satisfied Customer

I would like to recognize both Taylor and Emanuel for both outstanding customer service, professionalism,and craftsmanship on a recent repair at my home.

Alan J.

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