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About
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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Wow wow wow, Paul was excellent. Fair price, honest, did everything he said he would do and more. Fixed a line not slopped and 2 breaks at the tap. I recommend this business any day of the week. Excellent. I will use them for all my plumbing needs. He let me use my online coupon.

Debra's Passion Boutique

EMANUEL REYES IS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!

Kathleen E.

Justin and Richard from electric cane. Did a superb job! Highly recommend always!

Satisfied Customer

Very nice and knowledgeable people from office staff to the plumbers. Would definitely recommend using this plumbing company.

Linda G.

I had Kyle U as my plumbing tech. He did a great job and worked really hard to get to the bottom of things (like roots). He was also polite and honest.

Linda D.

Great service

Stetson W.

Great service and knew exactly what to do. Kyle, was very nice! When I need a plumber, I'll call 1-800-plumber and ask for Kyle

David D.

Excellent work by all, starting with the ease of making an appointment, the arrival of the service crew in a timely manner. They were on neatly dressed, very pleasant, explained everything and took the little extra steps to make the visit a success. I have used this plumber three times now and have always had exceptional service from them.

Jan C.

Enes provided a very thorough and professional inspection, assessment and proposal for my sewer drain replacement.

Rany W.

I would like to recognize both Taylor and Emanuel for both outstanding customer service, professionalism,and craftsmanship on a recent repair at my home.

Alan J.

Very knowledgeable, friendly and awesome work. Highly recommend this crew for any plumbing needs.

Tom T.

Swayze did a wonderful job.

Satisfied Customer

Exceptional service! I highly recommend them for your plumbing needs!

Angelica C.

On time, fast working, and did a great job

Michael R.

This is a very professional and helpful team! Would definitely recommend to all my friends and family in the Houston area!

Tyler S.

Emanuel Reyes arrived on time and was extremely courteous and professional. Evaluated problem and took care of it in extremely short time and price was very fair. Will call again when necessary.

John T.

Outstanding work and very professional!!!

Mando C.

Justin and Richard did a great job.

Satisfied Customer

friendly, knowledgeable, helpful and courteous

Satisfied Customer

Tony and Carlos are awesome in what they do. They did a great job on about 20 different projects for my family and me. They did security lights patio lights front porch lights. Ran all the electrical for our new master bath remodel. Added on some new interior lights and changed out some switches. I have light where there once was darkness. Thanks guys.

Satisfied Customer