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About
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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I really appreciated Manolos attitude and the way he had patience for all of my questions and never seemed like he was rushing or annoyed with me. He took the time to reexplain it to my husband when he got home. I didn't feel pressured into spending more money or like he was trying to just sell me stuff. I felt like he really took his time and that I was his priority. Thank you for having great service.

Satisfied Customer

This was my first time with 1-800-Plumber Air of Pearland. I called with a minor issue with the dishwasher drain hose and asked that a tech be dispatched on Saturday so that I could be home from work. Chad was scheduled between 8am & 10am today (Sat) and arrived just before 9am. Chad was very knowledgeable and explained to me the entire process. He also answered my many many questions about what he was doing as he was doing it. I'm a smart guy but know very little about plumbing. I felt very comfortable with Chad doing the repair. The long and the short of it, 1-800-Plumber Air of Pearland has a new longtime customer and I will request that Chad be sent if possible the next time I have a plumbing issue.

George T.

Emanuel Reyes replaced my kitchen faucet and sink basket strainer today, 3/2/20. I appreciate the quality of his work. Emanual did a fantastic job. If I need a plumber in the future, I'll call 1-800-Plumber and ask for Emanuel Reyes.

Jean Broussard M.

Alex was just wonderful. He explained everything did a great job and was friendly and courteous. Very professional in every way.

Satisfied Customer

Got a text! Dispatcher was friendly and informative. Several text keeping me up to date and giving me plenty of opportunity to cancel if need be. Z was prompt, curtious and knowledgeable. Was glad to sign up for future business with the company. Excellent experience.

Tambre L.

Outstanding work and very professional!!!

Mando C.

Kyle Urban is great! He does beautiful work and is a great guy! We will request him personally from now on.

Kelly W.

Very professional, friendly, and on time.

A M.

Had a plumbing issue on a Sunday afternoon. Joey came out and got the problem resolved. He was very courteous, professional and knew exactly what to do.

Satisfied Customer

Joey was fantastic. Really great service!

Kathy C.

Nick did a great job and very nice and professional. Thanks

Evonne H.

The tech was so nice, knowledgeable and efficient.

Satisfied Customer

Great job! Very professional and friendly! Thank you for coming out on short notice!

A.S.

Detailed orientated and honest inspection. Chad took his time and explained everything that was going on very well. The service fee was fair for the small issues he fixed, and he was able to make a referral for water restoration for us, I would use his service again and plan to when our water heater goes out.

Katie D.

Great service and knew exactly what to do. Kyle, was very nice! When I need a plumber, I'll call 1-800-plumber and ask for Kyle

David D.

Excellent job was done

Mike F.

My daughter Natalie Permenter actually ordered the service. I'm at her house during the day to keep my grandson. I was very impressed by Emanuel, the plumber that cam. He was very professional and seemed to really care about his clients. Natalie tells me the lady in the office also showed professionalism and a genuine desire to help. Emanuel was disappointed that he couldn't get the job done on day one; but promised to come back the next day. True to his word he was here bright and early. I am so impressed to finally find a company that really cares about the consumer; not just the dollar.

Judi W.

He is very professional and very respectful.

Satisfied Customer

fast appointment. service tech was awesome.

Satisfied Customer

He was everything you want in a employee!!! He was professional, kind, informative, patient, and very clean.

Ann B.