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About 
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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Knowledgeable

Arthur R.

Thank you

Lisa S.

He is very professional and very respectful.

Satisfied Customer

Had a problem with my drain. Representative came out and knew exactly what was wrong. They fixed it the problem fast and customer service was great! Will definitely use them again!

Adrian B.

Detailed orientated and honest inspection. Chad took his time and explained everything that was going on very well. The service fee was fair for the small issues he fixed, and he was able to make a referral for water restoration for us, I would use his service again and plan to when our water heater goes out.

Katie D.

Kyle was efficient and professional when handling my faucet water leak. He was an expert problem solver to my numerous problems. Success!

Cheryl S.

So nice and professional.

Sharen B.

Chad was a pro..... personal..... and got right to work...... he explained each step he was taking and why .... very pleased with his. service and will highly recommend

Andy M.

Justin and Richard did a great job.

Satisfied Customer

He was everything you want in a employee!!! He was professional, kind, informative, patient, and very clean.

Ann B.

On time, fast working, and did a great job

Michael R.

Positive: Professionalism , Punctuality , Responsiveness Up front pricing

Satisfied Customer

I cannot thank Nick enough for taking care of my plumbing inspection and fixing those shut off valves. He s a true professional and have a wonderful future ahead of you! God bless you and thanks again! read less

Satisfied Customer

Plugged drain outside of house. Came out the next day, showed us the video of the tree branches in our line, gave me a quote over the phone and I had them start work. Finished in a few hours and left with our system drain restored.

Craig C.

I would like to recognize both Taylor and Emanuel for both outstanding customer service, professionalism,and craftsmanship on a recent repair at my home.

Alan J.

1-800-Plumber fixed burst water pipe in my home. Hector and Chad explained the issue well, communicated timelines and completed work with an affordable price tag. I recommend their services.

Bhavna P.

The tech was so nice, knowledgeable and efficient.

Satisfied Customer

Fine young man and as far as I am concerned he can be his permanent tech. He was very polite and he was very pleased with him and will be calling us again to work with Manolo. Manolo needs a pat on the back and he did a good job.

Satisfied Customer

As a consumer and customer I am very happy with 1-800-Plumber Air of Pearland. I really appreciate the concern Joe and his helper showed for my issue and for the work they performed. I highly recommend 1-800-Plumber Air of Pearland

Lee

Kyle came when he said he would. He stayed in touch through out the day. Was very quick and efficient. If you need a plumber call Kyle.

Ashley C.