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About
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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Tony and Carlos are awesome in what they do. They did a great job on about 20 different projects for my family and me. They did security lights patio lights front porch lights. Ran all the electrical for our new master bath remodel. Added on some new interior lights and changed out some switches. I have light where there once was darkness. Thanks guys.

Satisfied Customer

Nick did a great job and very nice and professional. Thanks

Evonne H.

Emanuel was excellent. He fixed our issue very quickly and explained exactly what the problem was and how he fixed it. Very friendly and trustworthy!

Kyle S.

Got a text! Dispatcher was friendly and informative. Several text keeping me up to date and giving me plenty of opportunity to cancel if need be. Z was prompt, curtious and knowledgeable. Was glad to sign up for future business with the company. Excellent experience.

Tambre L.

"Had them install 3 faucets. Tech (Dustin) was on time and professional Nice job, clean and neat. Had tiny problem, called and he was here right away. Great and will use them again"

Wilbert H.

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value

Satisfied Customer

Kyle came when he said he would. He stayed in touch through out the day. Was very quick and efficient. If you need a plumber call Kyle.

Ashley C.

Joey was fantastic. Really great service!

Kathy C.

Detailed orientated and honest inspection. Chad took his time and explained everything that was going on very well. The service fee was fair for the small issues he fixed, and he was able to make a referral for water restoration for us, I would use his service again and plan to when our water heater goes out.

Katie D.

Great service and knew exactly what to do. Kyle, was very nice! When I need a plumber, I'll call 1-800-plumber and ask for Kyle

David D.

Kyle provided excelleent service as he always does. I have had some tricky plumbing problems and he has always solved the problem with efficient service and winning personality. He did a beautiful job on my pipe. He takes a lot of pride in his work .

Ruth L.

Outstanding work and very professional!!!

Mando C.

They were very professional and clean. Also did a great job on my air conditioning my house feels great.

Satisfied Customer

Very professional and knowledgeable. The office staff communicated well and were helpful and courteous. We had a major plumbing job done. The cost for all they did was reasonable. The service pro tech, Emanuel Reyes did a great job! We will definitely recommend 1-800 plumber of Pearland,

Wanda N.

I cannot thank Nick enough for taking care of my plumbing inspection and fixing those shut off valves. He s a true professional and have a wonderful future ahead of you! God bless you and thanks again! read less

Satisfied Customer

Mason with 1-800-Plumber first listened to my issues and past experiences with other plumbing companies. He did a thorough diagnosis of the problem and found a solution, the correct solution which wasn't the most expensive solution. Thanks for your honesty Mason.

Carolyn P.

1-800 Plumbers Sugar Land is the best!! Hector the owner and his team of men, specifically Chad were great! Very friendly, thorough, fast, and I didn't feel like I was being taken advantage of or robbed.

Erinn D.

Joesph came out right on time. Showed me what my issue was, and told me my options (very professional). This company is fair and honest! They don't try to up sale or over price their product or service.. I highly recommend 1-800-Plumer of Pearland!! Go with these guys and you won't be disappointed!

Terril Kelly

Thanks for getting here so quickly and finding the issue. Also thanks for suggesting the locking caps - Hopefully this will prevent theft of the freon.

David P.

Alex was just wonderful. He explained everything did a great job and was friendly and courteous. Very professional in every way.

Satisfied Customer