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The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.
Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.
costs at the end of a job
Committed to on-time arrivals
1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.
1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.
- Quality Technicians are highly trained professionals.
- Utilize the latest technology in the industry to ensure the job is done right.
- Prices by the job, not by the hour.
- We will not up-charge services for nights, weekends, or holidays.
- Ensures that we leave the serviced area clean and orderly.
- Works nights and weekends.
- Committed to arriving on time.
- Calls the client to confirm the arrival time.
- Makes the booking process easy for the customer.
- Always available - 24/7.
- Delivers on promises.
- There are no price surprises at the end of a job.
- All work is guaranteed.
- Always professional and efficient.
- Will never sell a customer something that is not needed.
Find Your Local
Nick was wonderful did an outstanding job, explained all options and extremely thorough. She will call back and use us again. She was very pleased and very happy that she didnt have to clean up after him.
Alex was just wonderful. He explained everything did a great job and was friendly and courteous. Very professional in every way.
On time, fast working, and did a great job
Friendly, courteous, knowledgeable.
Nice bunch of guys. Did what they said and did it very well. Explained everything and took extra pre cautions with the Virus outbreak.
Great service and knew exactly what to do. Kyle, was very nice! When I need a plumber, I'll call 1-800-plumber and ask for Kyle
"Had them install 3 faucets. Tech (Dustin) was on time and professional Nice job, clean and neat. Had tiny problem, called and he was here right away. Great and will use them again"
I was greeted by Manolo Baez, introduced himself, polite, very clean, Manolo checked things out, I needed a new filter, explained the importance of good filters and how they work, I was very satisfied with his explanation. Manolo is knowledgeable and very professional, made me smile
Jeff did a great job and let us know what was going on continually. He is a very personable technician.
Mason with 1-800-Plumber first listened to my issues and past experiences with other plumbing companies. He did a thorough diagnosis of the problem and found a solution, the correct solution which wasn't the most expensive solution. Thanks for your honesty Mason.
"They were very professional and on time, the technician did what he was suppose to do then cleaned up and left me with instructions on how to finish installing the parts after I finish doing some tile work that needs to be done."
EMANUEL REYES IS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!
1-800 Plumbers Sugar Land is the best!! Hector the owner and his team of men, specifically Chad were great! Very friendly, thorough, fast, and I didn't feel like I was being taken advantage of or robbed.
This was my first time with 1-800-Plumber Air of Pearland. I called with a minor issue with the dishwasher drain hose and asked that a tech be dispatched on Saturday so that I could be home from work. Chad was scheduled between 8am & 10am today (Sat) and arrived just before 9am. Chad was very knowledgeable and explained to me the entire process. He also answered my many many questions about what he was doing as he was doing it. I'm a smart guy but know very little about plumbing. I felt very comfortable with Chad doing the repair. The long and the short of it, 1-800-Plumber Air of Pearland has a new longtime customer and I will request that Chad be sent if possible the next time I have a plumbing issue.
He was everything you want in a employee!!! He was professional, kind, informative, patient, and very clean.
Had a problem with my drain. Representative came out and knew exactly what was wrong. They fixed it the problem fast and customer service was great! Will definitely use them again!
Emanuel Reyes arrived on time and was extremely courteous and professional. Evaluated problem and took care of it in extremely short time and price was very fair. Will call again when necessary.
Very professional, friendly, and on time.
Justin and Richard from electric cane. Did a superb job! Highly recommend always!
Positive: Professionalism , Punctuality , Quality New hot water heater installed same day as estimate. Very friendly and quick. Very thorough explaining everything.