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About
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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Chad was very informative and professional. He and his co-worker are a very rare breed in that they fully prepared to go to work and get the job done right then. I would definitely recommend and use again Chad an 1-800-plumber.

Kenneth C.

Positive: Professionalism , Punctuality , Responsiveness Up front pricing

Satisfied Customer

We had to have someone come out today due to a sink and toilet leak. Swayze McLauglin was our plumber and he did a great job explaining the problem and how we could get it fixed. He was great at explaining price as well as what he was doing. Swayze was friendly and professional while he was here as well as working in these trying times with COVID-19 he followed all procedures and was great. We will be using yall the next time we need someone. Thank you so much Swayze for all your help!

Satisfied Customer

Emanuel Reyes did a very thorough job and was very courteous.

Charles M.

Kyle Urban is great! He does beautiful work and is a great guy! We will request him personally from now on.

Kelly W.

did a excellent job on repiping my house n clean n very please with the work they done.

Willie W.

Friendly, courteous, knowledgeable.

Marylin L.

Tony and Carlos are awesome in what they do. They did a great job on about 20 different projects for my family and me. They did security lights patio lights front porch lights. Ran all the electrical for our new master bath remodel. Added on some new interior lights and changed out some switches. I have light where there once was darkness. Thanks guys.

Satisfied Customer

My daughter Natalie Permenter actually ordered the service. I'm at her house during the day to keep my grandson. I was very impressed by Emanuel, the plumber that cam. He was very professional and seemed to really care about his clients. Natalie tells me the lady in the office also showed professionalism and a genuine desire to help. Emanuel was disappointed that he couldn't get the job done on day one; but promised to come back the next day. True to his word he was here bright and early. I am so impressed to finally find a company that really cares about the consumer; not just the dollar.

Judi W.

Emanuel came out to inspect why our commode was not flushing properly. After an inspection he describer the options. Since the commode was over 40 years old we picked the option to replace the commode with a new one. He Asked several questions about what we would like and the showed us two options. We picked the one that we liked and he obtained the commode from the ware house and installed it the same afternoon.. He completed the installation and did a great clean up of the area and answered answered all of our questions. I fully recommend Emanuel and 1-800-Plumber of Pearland

Steve E.

Great tech Great service

Stetson W.

Kyle provided excelleent service as he always does. I have had some tricky plumbing problems and he has always solved the problem with efficient service and winning personality. He did a beautiful job on my pipe. He takes a lot of pride in his work .

Ruth L.

Mason with 1-800-Plumber first listened to my issues and past experiences with other plumbing companies. He did a thorough diagnosis of the problem and found a solution, the correct solution which wasn't the most expensive solution. Thanks for your honesty Mason.

Carolyn P.

Chad was a pro..... personal..... and got right to work...... he explained each step he was taking and why .... very pleased with his. service and will highly recommend

Andy M.

Joey and Moses came out to replace a waterline and were AWESOME!!! They answered my questions, where patient, friendly (respectful) and VERY professional! This my 2nd time using 1800 plumber and both visits were great! I look forward to continue using them! read less

Satisfied Customer

Mark was great! He took the time to not only give a price, but explain everything a new system could do and how it would benefit them not just in heating and cooling, but dust reduction, utility bills, etc. Very Very pleased. read less

Satisfied Customer

Justin and Richard did a great job.

Satisfied Customer

Thank you

Lisa S.

Exceptional service! I highly recommend them for your plumbing needs!

Angelica C.

Swayze did a great job and was very courteous polite, and knowledgeable .

Satisfied Customer