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About 
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • We will not up-charge services for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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First plumber we called wanted $3500.00 to replace everything. Emanuel came out and suggested we change one part and less than $300.00 later we was up and running again. From Mark, to Taylor, and then on to Emanuel the whole experience was professional and I will be a customer for life. Hopefully not often though. Great working with you guys!.

Brian

I was very impressed with Nick and that he was very professional. This was the first time we had used 1-800 Plumber and it wont be the last. Nick went above and beyond. read less

Satisfied Customer

Friendly, courteous, knowledgeable.

Marylin L.

The tech was so nice, knowledgeable and efficient.

Satisfied Customer

Kyle provided excelleent service as he always does. I have had some tricky plumbing problems and he has always solved the problem with efficient service and winning personality. He did a beautiful job on my pipe. He takes a lot of pride in his work .

Ruth L.

I cannot thank Nick enough for taking care of my plumbing inspection and fixing those shut off valves. He s a true professional and have a wonderful future ahead of you! God bless you and thanks again! read less

Satisfied Customer

Chad was a pro..... personal..... and got right to work...... he explained each step he was taking and why .... very pleased with his. service and will highly recommend

Andy M.

Detailed orientated and honest inspection. Chad took his time and explained everything that was going on very well. The service fee was fair for the small issues he fixed, and he was able to make a referral for water restoration for us, I would use his service again and plan to when our water heater goes out.

Katie D.

Chad was very informative and professional. He and his co-worker are a very rare breed in that they fully prepared to go to work and get the job done right then. I would definitely recommend and use again Chad an 1-800-plumber.

Kenneth C.

Exceptional service! I highly recommend them for your plumbing needs!

Angelica C.

He is very professional and very respectful.

Satisfied Customer

He was everything you want in a employee!!! He was professional, kind, informative, patient, and very clean.

Ann B.

The tech was so nice, knowledgeable and efficient.

Satisfied Customer

Justin and Richard did a great job.

Satisfied Customer

"They were very professional and on time, the technician did what he was suppose to do then cleaned up and left me with instructions on how to finish installing the parts after I finish doing some tile work that needs to be done."

Andrei G.

Nick did a great job and very nice and professional. Thanks

Evonne H.

Emanuel Reyes replaced my kitchen faucet and sink basket strainer today, 3/2/20. I appreciate the quality of his work. Emanual did a fantastic job. If I need a plumber in the future, I'll call 1-800-Plumber and ask for Emanuel Reyes.

Jean Broussard M.

Great service and knew exactly what to do. Kyle, was very nice! When I need a plumber, I'll call 1-800-plumber and ask for Kyle

David D.

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value

Satisfied Customer

Positive: Professionalism , Punctuality , Quality New hot water heater installed same day as estimate. Very friendly and quick. Very thorough explaining everything. read less

Satisfied Customer

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By submitting this form and signing up for texts, you consent to receive marketing text messages (ie, appointment reminder, booking requests, promos, etc.) from Twilio autodialer. Consent is not a condition of purchase. Msg. & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Privacy Policy