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About
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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EMANUEL REYES IS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!

Kathleen E.

This is a very professional and helpful team! Would definitely recommend to all my friends and family in the Houston area!

Tyler S.

Positive: Professionalism , Punctuality , Responsiveness Up front pricing

Satisfied Customer

I was greeted by Manolo Baez, introduced himself, polite, very clean, Manolo checked things out, I needed a new filter, explained the importance of good filters and how they work, I was very satisfied with his explanation. Manolo is knowledgeable and very professional, made me smile read less

Satisfied Customer

We had to have someone come out today due to a sink and toilet leak. Swayze McLauglin was our plumber and he did a great job explaining the problem and how we could get it fixed. He was great at explaining price as well as what he was doing. Swayze was friendly and professional while he was here as well as working in these trying times with COVID-19 he followed all procedures and was great. We will be using yall the next time we need someone. Thank you so much Swayze for all your help!

Satisfied Customer

Emanuel came out to inspect why our commode was not flushing properly. After an inspection he describer the options. Since the commode was over 40 years old we picked the option to replace the commode with a new one. He Asked several questions about what we would like and the showed us two options. We picked the one that we liked and he obtained the commode from the ware house and installed it the same afternoon.. He completed the installation and did a great clean up of the area and answered answered all of our questions. I fully recommend Emanuel and 1-800-Plumber of Pearland

Steve E.

He was everything you want in a employee!!! He was professional, kind, informative, patient, and very clean.

Ann B.

Chad was very informative and professional. He and his co-worker are a very rare breed in that they fully prepared to go to work and get the job done right then. I would definitely recommend and use again Chad an 1-800-plumber.

Kenneth C.

Outstanding work and very professional!!!

Mando C.

Swayze did a wonderful job.

Satisfied Customer

Justin and Richard from electric cane. Did a superb job! Highly recommend always!

Satisfied Customer

1-800 Plumber + Air and Electric has done several jobs for me. They are professional and respectful. Shawn Harvey has been great to work with. Would highly recommend!

Satisfied Customer

Got a text! Dispatcher was friendly and informative. Several text keeping me up to date and giving me plenty of opportunity to cancel if need be. Z was prompt, curtious and knowledgeable. Was glad to sign up for future business with the company. Excellent experience.

Tambre L.

Detailed orientated and honest inspection. Chad took his time and explained everything that was going on very well. The service fee was fair for the small issues he fixed, and he was able to make a referral for water restoration for us, I would use his service again and plan to when our water heater goes out.

Katie D.

Swayze did a great job and was very courteous polite, and knowledgeable .

Satisfied Customer

Great job! Very professional and friendly! Thank you for coming out on short notice!

A.S.

Chad C. with 1-800-plumber really cared. He was extremely thorough and made sure the job was done correctly. Would definitely recommend him!

Kathy Y.

Very professional and knowledgeable. The office staff communicated well and were helpful and courteous. We had a major plumbing job done. The cost for all they did was reasonable. The service pro tech, Emanuel Reyes did a great job! We will definitely recommend 1-800 plumber of Pearland,

Wanda N.

Joe and Kyle installed a new water heater. They were very professional and courteous. They explained my options and I was also offered a discount. I will definitely use this company again.

Linda B.

As a consumer and customer I am very happy with 1-800-Plumber Air of Pearland. I really appreciate the concern Joe and his helper showed for my issue and for the work they performed. I highly recommend 1-800-Plumber Air of Pearland

Lee

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