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About
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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First plumber we called wanted $3500.00 to replace everything. Emanuel came out and suggested we change one part and less than $300.00 later we was up and running again. From Mark, to Taylor, and then on to Emanuel the whole experience was professional and I will be a customer for life. Hopefully not often though. Great working with you guys!.

Brian

Swayze did a wonderful job yesterday, he answered all my questions perfectly, was very respectful and took the time to clean up his mess. I am really impressed and pleased with his work. read less

Satisfied Customer

As a consumer and customer I am very happy with 1-800-Plumber Air of Pearland. I really appreciate the concern Joe and his helper showed for my issue and for the work they performed. I highly recommend 1-800-Plumber Air of Pearland

Lee

Had a plumbing issue on a Sunday afternoon. Joey came out and got the problem resolved. He was very courteous, professional and knew exactly what to do.

Satisfied Customer

Chad was very informative and professional. He and his co-worker are a very rare breed in that they fully prepared to go to work and get the job done right then. I would definitely recommend and use again Chad an 1-800-plumber.

Kenneth C.

Great service

Stetson W.

Kyle Urban is great! He does beautiful work and is a great guy! We will request him personally from now on.

Kelly W.

He is very professional and very respectful.

Satisfied Customer

Justin and Richard from electric cane. Did a superb job! Highly recommend always!

Satisfied Customer

We had to have someone come out today due to a sink and toilet leak. Swayze McLauglin was our plumber and he did a great job explaining the problem and how we could get it fixed. He was great at explaining price as well as what he was doing. Swayze was friendly and professional while he was here as well as working in these trying times with COVID-19 he followed all procedures and was great. We will be using yall the next time we need someone. Thank you so much Swayze for all your help!

Satisfied Customer

1-800 Plumbers Sugar Land is the best!! Hector the owner and his team of men, specifically Chad were great! Very friendly, thorough, fast, and I didn't feel like I was being taken advantage of or robbed.

Erinn D.

I was very impressed with Nick and that he was very professional. This was the first time we had used 1-800 Plumber and it wont be the last. Nick went above and beyond. read less

Satisfied Customer

Excellent work by all, starting with the ease of making an appointment, the arrival of the service crew in a timely manner. They were on neatly dressed, very pleasant, explained everything and took the little extra steps to make the visit a success. I have used this plumber three times now and have always had exceptional service from them.

Jan C.

I was greeted by Manolo Baez, introduced himself, polite, very clean, Manolo checked things out, I needed a new filter, explained the importance of good filters and how they work, I was very satisfied with his explanation. Manolo is knowledgeable and very professional, made me smile read less

Satisfied Customer

Nice bunch of guys. Did what they said and did it very well. Explained everything and took extra pre cautions with the Virus outbreak.

Mike P.

Plugged drain outside of house. Came out the next day, showed us the video of the tree branches in our line, gave me a quote over the phone and I had them start work. Finished in a few hours and left with our system drain restored.

Craig C.

Kyle, was great! 800-PLUMBER called to say when he would arrive, and he was right on time. He even completed another job that wasn't planned on my end while he was there. I would recommend 800-Plumber to any of my family or friends. Laura Clear Lake

Laura E.

I really appreciated Manolos attitude and the way he had patience for all of my questions and never seemed like he was rushing or annoyed with me. He took the time to reexplain it to my husband when he got home. I didn't feel pressured into spending more money or like he was trying to just sell me stuff. I felt like he really took his time and that I was his priority. Thank you for having great service.

Satisfied Customer

Chad C. with 1-800-plumber really cared. He was extremely thorough and made sure the job was done correctly. Would definitely recommend him!

Kathy Y.

I had Kyle U as my plumbing tech. He did a great job and worked really hard to get to the bottom of things (like roots). He was also polite and honest.

Linda D.