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About
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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Joey and Moses came out to replace a waterline and were AWESOME!!! They answered my questions, where patient, friendly (respectful) and VERY professional! This my 2nd time using 1800 plumber and both visits were great! I look forward to continue using them! read less

Satisfied Customer

Excellent job was done

Mike F.

Joey was fantastic. Really great service!

Kathy C.

Kyle, was great! 800-PLUMBER called to say when he would arrive, and he was right on time. He even completed another job that wasn't planned on my end while he was there. I would recommend 800-Plumber to any of my family or friends. Laura Clear Lake

Laura E.

They were very professional and clean. Also did a great job on my air conditioning my house feels great.

Satisfied Customer

1-800-Plumber fixed burst water pipe in my home. Hector and Chad explained the issue well, communicated timelines and completed work with an affordable price tag. I recommend their services.

Bhavna P.

Mark was great! He took the time to not only give a price, but explain everything a new system could do and how it would benefit them not just in heating and cooling, but dust reduction, utility bills, etc. Very Very pleased. read less

Satisfied Customer

Enes provided a very thorough and professional inspection, assessment and proposal for my sewer drain replacement.

Rany W.

On time, fast working, and did a great job

Michael R.

He is very professional and very respectful.

Satisfied Customer

Nick did a great job and very nice and professional. Thanks

Evonne H.

Kyle did an excellent job. H was very thorough and explained everything from start to finish. I would strongly recommend Kyle for any plumbing you might have.

Kyle

Kyle provided excelleent service as he always does. I have had some tricky plumbing problems and he has always solved the problem with efficient service and winning personality. He did a beautiful job on my pipe. He takes a lot of pride in his work .

Ruth L.

Jeff did a great job and let us know what was going on continually. He is a very personable technician.

Theresa D.

Swayze did a wonderful job.

Satisfied Customer

1-800 Plumbers Sugar Land is the best!! Hector the owner and his team of men, specifically Chad were great! Very friendly, thorough, fast, and I didn't feel like I was being taken advantage of or robbed.

Erinn D.

Very professional, friendly, and on time.

A M.

Mason with 1-800-Plumber first listened to my issues and past experiences with other plumbing companies. He did a thorough diagnosis of the problem and found a solution, the correct solution which wasn't the most expensive solution. Thanks for your honesty Mason.

Carolyn P.

Justin and Richard from electric cane. Did a superb job! Highly recommend always!

Satisfied Customer

This is a very professional and helpful team! Would definitely recommend to all my friends and family in the Houston area!

Tyler S.

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