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About 
1-800-PLUMBER +Air

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Your Home Town
PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • We will not up-charge services for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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Had a plumbing issue on a Sunday afternoon. Joey came out and got the problem resolved. He was very courteous, professional and knew exactly what to do.

Satisfied Customer

Nick was very nice, professional, and explained what he was going to do first and if we had to do something else we talked first. Nick knew his job. Great work. Appreciate you!

Evonne H.

I think there the best

Michael D.

Wow wow wow, Paul was excellent. Fair price, honest, did everything he said he would do and more. Fixed a line not slopped and 2 breaks at the tap. I recommend this business any day of the week. Excellent. I will use them for all my plumbing needs. He let me use my online coupon.

Debra's Passion Boutique

Kyle provided excelleent service as he always does. I have had some tricky plumbing problems and he has always solved the problem with efficient service and winning personality. He did a beautiful job on my pipe. He takes a lot of pride in his work .

Ruth L.

Great service

Stetson W.

They replaced our heater and did an excellent job.

Satisfied Customer

This was THE most painless repair experience! We had a leak in a pipe behind our water heater, spewing water out into space, ugh. Joe and his apprentice, Dan, were here in about an hour or so. They were both so very friendly from the moment they showed up at the front door! After they determined the problem, we discussed the needed repair, and then they began to replace the pipe(s) behind the water heater. This was pretty much an all-day job and I can honestly say it was no problem having them in my home. They were not only professional and courteous employees; they were two very kind individuals, who were also comfortable and friendly around my crazy dogs! I have had nothing but the finest experiences with this company and cannot recommend them highly enough! They are the best!

Barbara H.

Joey and Moses came out to replace a waterline and were AWESOME!!! They answered my questions, where patient, friendly (respectful) and VERY professional! This my 2nd time using 1800 plumber and both visits were great! I look forward to continue using them! read less

Satisfied Customer

Jeff did a great job and let us know what was going on continually. He is a very personable technician.

Theresa D.

Emanuel Reyes replaced my kitchen faucet and sink basket strainer today, 3/2/20. I appreciate the quality of his work. Emanual did a fantastic job. If I need a plumber in the future, I'll call 1-800-Plumber and ask for Emanuel Reyes.

Jean Broussard M.

"Had them install 3 faucets. Tech (Dustin) was on time and professional Nice job, clean and neat. Had tiny problem, called and he was here right away. Great and will use them again"

Wilbert H.

I would like to recognize both Taylor and Emanuel for both outstanding customer service, professionalism,and craftsmanship on a recent repair at my home.

Alan J.

Swayze did a wonderful job.

Satisfied Customer

Chad was a pro..... personal..... and got right to work...... he explained each step he was taking and why .... very pleased with his. service and will highly recommend

Andy M.

fast appointment. service tech was awesome.

Satisfied Customer

Kyle came when he said he would. He stayed in touch through out the day. Was very quick and efficient. If you need a plumber call Kyle.

Ashley C.

Very professional and knowledgeable. The office staff communicated well and were helpful and courteous. We had a major plumbing job done. The cost for all they did was reasonable. The service pro tech, Emanuel Reyes did a great job! We will definitely recommend 1-800 plumber of Pearland,

Wanda N.

"They were very professional and on time, the technician did what he was suppose to do then cleaned up and left me with instructions on how to finish installing the parts after I finish doing some tile work that needs to be done."

Andrei G.

Positive: Professionalism , Punctuality , Quality New hot water heater installed same day as estimate. Very friendly and quick. Very thorough explaining everything. read less

Satisfied Customer

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This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

By submitting this form and signing up for texts, you consent to receive marketing messages from 1-800-Plumber +Air at the number provided regarding your request, updates about appointments and services or promotions and offers, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP Reply HELP for help. Privacy Policy & Terms