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About 
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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Wow wow wow, Paul was excellent. Fair price, honest, did everything he said he would do and more. Fixed a line not slopped and 2 breaks at the tap. I recommend this business any day of the week. Excellent. I will use them for all my plumbing needs. He let me use my online coupon.

Debra's Passion Boutique

Friendly, courteous, knowledgeable.

Marylin L.

Very professional and informative!

A B.

Outstanding work and very professional!!!

Mando C.

Thanks for getting here so quickly and finding the issue. Also thanks for suggesting the locking caps - Hopefully this will prevent theft of the freon.

David P.

Emanuel was excellent. He fixed our issue very quickly and explained exactly what the problem was and how he fixed it. Very friendly and trustworthy!

Kyle S.

Kyle Urban is great! He does beautiful work and is a great guy! We will request him personally from now on.

Kelly W.

I cannot thank Nick enough for taking care of my plumbing inspection and fixing those shut off valves. He s a true professional and have a wonderful future ahead of you! God bless you and thanks again! read less

Satisfied Customer

"1-800-plumber +Air is an A+ company !!! Our plumber was Robert , he was very knowledgeable and friendly! He was efficient and got the job done !l fixed two toilets for us! Thank you so much!! I highly recommend"


Diana M.

He was everything you want in a employee!!! He was professional, kind, informative, patient, and very clean.

Ann B.

My daughter Natalie Permenter actually ordered the service. I'm at her house during the day to keep my grandson. I was very impressed by Emanuel, the plumber that cam. He was very professional and seemed to really care about his clients. Natalie tells me the lady in the office also showed professionalism and a genuine desire to help. Emanuel was disappointed that he couldn't get the job done on day one; but promised to come back the next day. True to his word he was here bright and early. I am so impressed to finally find a company that really cares about the consumer; not just the dollar.

Judi W.

Plugged drain outside of house. Came out the next day, showed us the video of the tree branches in our line, gave me a quote over the phone and I had them start work. Finished in a few hours and left with our system drain restored.

Craig C.

Knowledgeable

Arthur R.

Great service. Professional. Let everything nice and clean. Consistent experience.

Sonya W.

Joey and Moses came out to replace a waterline and were AWESOME!!! They answered my questions, where patient, friendly (respectful) and VERY professional! This my 2nd time using 1800 plumber and both visits were great! I look forward to continue using them! read less

Satisfied Customer

Ray did great.

Micha A.

Excellent work by all, starting with the ease of making an appointment, the arrival of the service crew in a timely manner. They were on neatly dressed, very pleasant, explained everything and took the little extra steps to make the visit a success. I have used this plumber three times now and have always had exceptional service from them.

Jan C.

I think there the best

Michael D.

Swayze did a wonderful job.

Satisfied Customer

First plumber we called wanted $3500.00 to replace everything. Emanuel came out and suggested we change one part and less than $300.00 later we was up and running again. From Mark, to Taylor, and then on to Emanuel the whole experience was professional and I will be a customer for life. Hopefully not often though. Great working with you guys!.

Brian