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About
1-800-PLUMBER +Air

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PROFESSIONAL

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

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24/7

Availability

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No surprise

costs at the end of a job

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On-Time

Committed to on-time arrivals

Our
MISSION

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our
VISION

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our
CORE VALUES

Quality

  • Quality Technicians are highly trained professionals.
  • Utilize the latest technology in the industry to ensure the job is done right.
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Value

  • Prices by the job, not by the hour.
  • There are no additional charges for nights, weekends, or holidays.
  • Ensures that we leave the serviced area clean and orderly.
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Convenience

  • Works nights and weekends.
  • Committed to arriving on time.
  • Calls the client to confirm the arrival time.
  • Makes the booking process easy for the customer.
  • Always available - 24/7.
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Integrity

  • Delivers on promises.
  • There are no price surprises at the end of a job.
  • All work is guaranteed.
  • Always professional and efficient.
  • Will never sell a customer something that is not needed.
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Thanks for getting here so quickly and finding the issue. Also thanks for suggesting the locking caps - Hopefully this will prevent theft of the freon.

David P.

Kyle came when he said he would. He stayed in touch through out the day. Was very quick and efficient. If you need a plumber call Kyle.

Ashley C.

Swayze did a wonderful job.

Satisfied Customer

Very knowledgeable, friendly and awesome work. Highly recommend this crew for any plumbing needs.

Tom T.

Tony and Carlos are awesome in what they do. They did a great job on about 20 different projects for my family and me. They did security lights patio lights front porch lights. Ran all the electrical for our new master bath remodel. Added on some new interior lights and changed out some switches. I have light where there once was darkness. Thanks guys.

Satisfied Customer

Excellent job was done

Mike F.

z was fantastic! Very nice and easy to talk to and he explained everything perfect! Very professional! I would recommend him to anyone !

Satisfied Customer

Swayze did a wonderful job yesterday, he answered all my questions perfectly, was very respectful and took the time to clean up his mess. I am really impressed and pleased with his work. read less

Satisfied Customer

friendly, knowledgeable, helpful and courteous

Satisfied Customer

As a consumer and customer I am very happy with 1-800-Plumber Air of Pearland. I really appreciate the concern Joe and his helper showed for my issue and for the work they performed. I highly recommend 1-800-Plumber Air of Pearland

Lee

Friendly, courteous, knowledgeable.

Marylin L.

Ray did great.

Micha A.

Chad C. with 1-800-plumber really cared. He was extremely thorough and made sure the job was done correctly. Would definitely recommend him!

Kathy Y.

Excellent work by all, starting with the ease of making an appointment, the arrival of the service crew in a timely manner. They were on neatly dressed, very pleasant, explained everything and took the little extra steps to make the visit a success. I have used this plumber three times now and have always had exceptional service from them.

Jan C.

Exceptional service! I highly recommend them for your plumbing needs!

Angelica C.

EMANUEL REYES IS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!

Kathleen E.

This was my first time with 1-800-Plumber Air of Pearland. I called with a minor issue with the dishwasher drain hose and asked that a tech be dispatched on Saturday so that I could be home from work. Chad was scheduled between 8am & 10am today (Sat) and arrived just before 9am. Chad was very knowledgeable and explained to me the entire process. He also answered my many many questions about what he was doing as he was doing it. I'm a smart guy but know very little about plumbing. I felt very comfortable with Chad doing the repair. The long and the short of it, 1-800-Plumber Air of Pearland has a new longtime customer and I will request that Chad be sent if possible the next time I have a plumbing issue.

George T.

Positive: Professionalism , Punctuality , Quality New hot water heater installed same day as estimate. Very friendly and quick. Very thorough explaining everything. read less

Satisfied Customer

Great tech Great service

Stetson W.

Joe and Kyle installed a new water heater. They were very professional and courteous. They explained my options and I was also offered a discount. I will definitely use this company again.

Linda B.

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