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PEX piping inside a home

What do you do if a Pipe Bursts?
1-800-Plumber +Air

  1. What to do if you have a Burst Pipe

  2. Burst Pipe Causes

  3. Signs of a Burst Pipe

  4. Call Us Today!

If you have a burst pipe, immediately turn off the water main in your home to stop more damage from happening. Then, you need to call a professional immediately, like 1-800-Plumber +Air. A burst pipe can happen at any time, and it can do a lot of damage to our homes, like structural or mold damage, which can both be very dangerous. Read on below to learn more about burst pipes and what to do if you've got one or suspect you've got one hidden in the walls. If you have a burst pipe, Contact Us now to help. We at 1-800-Plumber +Air are here to help any time, any day, 24/7.

What to do if you have a burst pipe

Because a burst pipe can very quickly turn into huge damage to your home and finances, there are a few things to do immediately to help you with the problem of a burst pipe.

Turn Off the Main Water Supply

You'll want to immediately turn off the water supply to the building, whether it's your home or business. This will limit the water damage and contain the leak. Your water shut-off valve is typically located wherever the main water source enters the house. Make sure to turn off your water heater as well. Every family should know where the water shut-off valve is at all times just in case of emergency.

Drain the remaining water by turning on the cold tap water on your faucets and flush the toilet. This drains all the water from the pipes to stop the leak, but it also prevents pressure from building up in the pipes. Then drain the hot water as well by turning the faucet to hot.

If you suspect the leak is near an electrical appliance or the breaker box, it would be a good idea to turn off the electricity too to avoid electrical shock.

Locate the Burst Pipe

Be careful when checking around the house. Watch for bulging ceilings are walls where water damage has already occurred. If you see a drip coming from the ceiling or below cabinets, place a bucket below them to catch the water until it can be repaired.

Bring in Professional Help

You'll need a plumber to assess and repair the burst pipe, but you'll also need a professional to help you clean up the water. If you only use fans to dry the areas, that's a cause for mold and potential health issues for you and your family. You may also need an electrician to repair any electrical damage done to your home. Luckily, we at 1-800-Plumber +Air are fully licensed and trained to take care of plumbing and electrical needs. Contact Us Today!

Document Everything

Take pictures throughout your house where the damage has occurred. This can be used for an insurance claim.

Burst Pipe Causes

The most common reason for burst pipes is freezing weather, which isn't so much a problem here in Amarillo. There are a few things to look out for though:


Clogs tend to happen naturally after a buildup of things like food, toilet paper, flushable wipes, hair, or accidentally flushed items get into the drain system and into the pipes. A clog in a pipe can cause pressure to build up from the lack of water flow in the clogged area, which will lead them to burst. Be careful to only flush small amounts of toilet paper at a time and keep a drain protector on your drains to catch hair or food particles to limit this kind of pipe burst.

Degrading Pipes

Your pipes may degrade over time if your house is older and steel pipes were used for your water system. Steel pipes will corrode over time, leading to burst pipes. The solution to this is to replace the old pipes with plastic or copper to avoid corrosion altogether.

Tree Roots

When trees grow larger, their roots extend further. This means that the roots can push into your pipes, causing a build up of pressure until they burst. The way to avoid this is to plant new trees as far away as possible from water pipes, but if trees are already planted, there's not much that can be done to avoid the roots growing into the pipes.

Ground Movement

The only time this usually happens is if there is construction going on at your house, or near it. To avoid shifting soil, let the construction workers know to be mindful of your pipes. They can avoid doing damage to your pipes by ensuring they don't move any soil right near your pipes and they don't add unnecessary pressure by adding dirt on top of where your pipes are.

However, natural disasters like earthquakes can also displace where your pipes are in the soil, causing leakages or breaks.

Signs of a Burst Pipe

Sometimes, a burst pipe will happen without a home owner even knowing. That's because sometimes the signs are more subtle than gushing water.

Changing Water Pressure

If your water pressure goes between very light to suddenly higher pressure for a few seconds, this could mean there's a plumbing problem. The best course of action is to call a plumber to check it out because it causes problems.

Discolored or Smelly Water

Smelly water can be a sign of a burst pipe for a few reasons. The first is that rust can lead a pipe to breaking, and if the pipe breaks underground, it can let bacteria into your water line. It's imperative to get a plumber to check out your plumbing system if your water smells or is discolored because bacteria in your water can cause severe health problems.

Dripping or Dripping Noises

If there's a drip you have to catch with a bucket from the ceiling, or a dripping noise behind the wall, these are both signs you've got a leaking pipe somewhere, which could turn into a burst pipe. If you see or hear dripping, it's best to call a plumber rather than handling it yourself. Trying to fix a leak by yourself, or any plumbing issue, can lead to even bigger issues down the road that could cost more or be more damaging to your home.


If you smell mildew or see signs of mold, this can be a sign of a leaking pipe. Call a professional to diagnose the problem before it causes health issues for you or your family.

Did a pipe burst in your home? Call Us Today!

We at 1-800-Plumber +Air are experts when it comes to all things related to HVAC, Plumbing and Electric. Give us a call today if you have or suspect a burst pipe or Contact Us Here. We can examine your plumbing system and fix any burst pipe.

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Emanuel Reyes replaced my kitchen faucet and sink basket strainer today, 3/2/20. I appreciate the quality of his work. Emanual did a fantastic job. If I need a plumber in the future, I'll call 1-800-Plumber and ask for Emanuel Reyes.

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Nick was very nice, professional, and explained what he was going to do first and if we had to do something else we talked first. Nick knew his job. Great work. Appreciate you!

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Nick was wonderful did an outstanding job, explained all options and extremely thorough. She will call back and use us again. She was very pleased and very happy that she didnt have to clean up after him.

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1-800 Plumber + Air and Electric has done several jobs for me. They are professional and respectful. Shawn Harvey has been great to work with. Would highly recommend!

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We had to have someone come out today due to a sink and toilet leak. Swayze McLauglin was our plumber and he did a great job explaining the problem and how we could get it fixed. He was great at explaining price as well as what he was doing. Swayze was friendly and professional while he was here as well as working in these trying times with COVID-19 he followed all procedures and was great. We will be using yall the next time we need someone. Thank you so much Swayze for all your help!

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Mando C.

Excellent work by all, starting with the ease of making an appointment, the arrival of the service crew in a timely manner. They were on neatly dressed, very pleasant, explained everything and took the little extra steps to make the visit a success. I have used this plumber three times now and have always had exceptional service from them.

Jan C.

Plugged drain outside of house. Came out the next day, showed us the video of the tree branches in our line, gave me a quote over the phone and I had them start work. Finished in a few hours and left with our system drain restored.

Craig C.

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