a man standing in front of a window posing for the camera

The Name You Trust for your
EMERGENCY SERVICES

Having a
HOME EMERGENCY?
Call or Find Your Nearest Pro!

The zip code you entered is not associated with one of our locations. Please visit our Locations page to find your closest location.

Contact Us

man under sink

What to Do When a Plumbing Emergency Comes Up?

Whether it's a dripping sound, a gushing sound, or a roaring pop, nobody is prepared for a sound that mimics a waterfall. Water is a great necessity, but it's preferable when it moves from factor A to point B without taking time to flood your house.

It's usually easy to identify when things have failed. When you have a plumbing emergency, you need to have access to a reliable Raleigh plumber who is able to respond any hour.

Taking the right steps to keep your pipes in excellent shape helps reduce these times yet having a battle strategy in the event of something going wrong is also necessary.

The following offers quick bullet points to remember, in order to minimize damage.

What to Do When a Plumbing Emergency Situation Occurs

You can't know when, or where, a plumbing emergency will strike. You also don't want to go through a night of emergency calls and lost sleep for something simple.

Let's start with defining when you need an emergency plumber.

  • Clogs you can't unstick

  • Leaks you can't find or breaks in pipes

  • Water heater making noises or leaking

Each of these issues can cause cascading damage so are best dealt with quickly.

Act Defensively

As soon as you determine that you have an emergency on your hands, your first thought should be to minimize damage.

Start by switching off the shut-off valve. For a toilet or sink, utilize the valve nearby. For plumbing without a shutoff on the home appliance, go to the outside valve to stop all water flow.

Next, turn on any faucet that you know is not clogged. This releases the water that may be pressurizing the pipes.

If you spot a gas leak in a water heater, open up any home windows or doors and also shut down the gas main. Do not block doorways or home windows with towels, this can create an accumulation of gas to dangerous levels.

Act Quickly

With the damage source stopped, you can begin prevention. The following are what you want to do until a plumber comes.

Start mopping up or using towels to collect water already on the floor. The sooner you get the water off the floors and carpets, the better. Water damage doesn't take long to set it in. Remember the three categories of water and wear protective gear when dealing with gray and black water.

Lock up any pets and keep children out of the area. This protects them from harm, gives the plumber room to work, and keeps little feet from spreading water around.

Make the Call to your Raleigh 1-800-Plumber +Air

Time is of the essence. Shoring up the home is the first step but making the call to your plumber is next in line. If possible, make the call while shutting off valves.

Post a list of these steps where you can get to them. It's easy to forget what to do when a plumbing emergency arises, so a reference is a good way to stay focused.

Overall you want to keep calm and stay in control of the situation until your Raleigh plumber arrives.

Ready to
GET IT FIXED?
Contact Us Now!

Contact Us

So nice and professional.

Sharen B.

Swayze did a wonderful job yesterday, he answered all my questions perfectly, was very respectful and took the time to clean up his mess. I am really impressed and pleased with his work. read less

Satisfied Customer

He was everything you want in a employee!!! He was professional, kind, informative, patient, and very clean.

Ann B.

Plugged drain outside of house. Came out the next day, showed us the video of the tree branches in our line, gave me a quote over the phone and I had them start work. Finished in a few hours and left with our system drain restored.

Craig C.

Detailed orientated and honest inspection. Chad took his time and explained everything that was going on very well. The service fee was fair for the small issues he fixed, and he was able to make a referral for water restoration for us, I would use his service again and plan to when our water heater goes out.

Katie D.

Had a plumbing issue on a Sunday afternoon. Joey came out and got the problem resolved. He was very courteous, professional and knew exactly what to do.

Satisfied Customer

Kyle provided excelleent service as he always does. I have had some tricky plumbing problems and he has always solved the problem with efficient service and winning personality. He did a beautiful job on my pipe. He takes a lot of pride in his work .

Ruth L.

friendly, knowledgeable, helpful and courteous

Satisfied Customer

Swayze did a wonderful job.

Satisfied Customer

We had to have someone come out today due to a sink and toilet leak. Swayze McLauglin was our plumber and he did a great job explaining the problem and how we could get it fixed. He was great at explaining price as well as what he was doing. Swayze was friendly and professional while he was here as well as working in these trying times with COVID-19 he followed all procedures and was great. We will be using yall the next time we need someone. Thank you so much Swayze for all your help!

Satisfied Customer

Availability icon

24/7

Availability

costs at the end of a job icon

No surprise

costs at the end of a job

Committed to on-time arrivals icon

On-Time

Committed to on-time arrivals

SERVICE REQUEST

We know your time is valuable. Select the day and time that you would prefer and we will contact you to confirm this appointment. This date and time are not guaranteed, but we will try our best to accommodate your schedule.

We look forward to meeting your needs!

Serving Raleigh, NC and the Surrounding Areas

1-800-Plumber +Air of Raleigh
521-D Uwharrie Court
Raleigh , NC 27606
(919) 446-4617

Our Service Area Cities:
Raleigh, Druham, University Park, Glenwood South, Wake County, Garner.

Our Service Area Zip Codes:
27616 27604 27610 27529 27545 27601 27603 27608 27606 27607 27609 27612 27615 27605.