About 1-800-PLUMBER +Air

Your Home Town Professional

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known “Our Name is Our Number!” slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Why Trust 1-800-Plumber +Air?

24/7 Availability

No Surprise Costs at the end of the job

On-Time Committed to on-time arrivals

Our Mission

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our Vision

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our Core Values

Quality

Quality Technicians are highly trained professionals. Utilize the latest technology in the industry to ensure the job is done right.

Value

Prices by the job, not by the hour. We will not up-charge services for nights, weekends, or holidays. Ensures that we leave the serviced area clean and orderly.

Convenience

Works nights and weekends. Committed to arriving on time. Calls the client to confirm the arrival time. Makes the booking process easy for the customer. Always available – 24/7.

Integrity

Delivers on promises. There are no price surprises at the end of a job. All work is guaranteed. Always professional and efficient. Will never sell a customer something that is not needed.

Call Your North County San Diego Professional Now

760-849-1976

Don’t just take our word for it!

    
 
 
          Jason Taub 
 
 
 
  Did an amazing job replacing our furnace. They were available to schedule immediately and completed the work in less than 6 hours. Thank you Steven and crew.
  
 
         I M 
 
 
 
  Immediately responded on my call. Show to work on time. Good job. Cleaned up after they done. Compatible prices. Very highly recommended.
  
 
         Travis Schroeder 
 
 
 
  HIGHLY RECOMMEND! Recently needed my water heater replaced at my house, Shannon and Shane were both terrific in their service and getting me scheduled in. The techs that showed up were on time and very professional. I couldn’t be more happy with the service and the new water heater works perfectly!
  
 
         Steve Ruffner 
 
 
 
  Very professional, on time and fast. Thank You!
  
 
         Ralph P. 
 
 
 
  I contacted 1-800-PLUMBER +AIR because of a faulty Rheem water heater that was only one month old. Rheem was supposed to replace the thermostat and have a plumber contact me directly to have it installed. Rheem sent the part but decided that I needed to hire a plumber myself. I demanded a referral list of authorized plumbers in my area and 1-800-PLUMBER +AIR was the closest. Rheem also said that they would only pay $175.00 for the install. WHAT!!! No plumber is going to make a house call for only $175.00!!! I called Shannon at 1-800-PLUMBER +AIR and she seemed to have prior experiences with Rheem and volunteered to try to get Rheem to cover their minimum. When I talked to Shannon again she sounded frustrated. Shannon offered to do the install for the minimum imposed by Rheem. That was unexpected and I expressed my appreciation and told her that her offer was more than kind. Shannon and 1-800-PLUMBER +AIR didn’t have to assume this responsibility. It should have been offered by Rheem. I want to also mention Brad, the plumber assigned to me. He did an excellent job and showed his journeyman level of skill. Not only was he thorough, he was pleasant to talk to while he worked. Overall, this ended up going from an aggravating experience to a satisfying one only because of the people at 1-800-PLUMBER +AIR. I would highly recommend 1-800-PLUMBER +AIR to anyone, especially if they are frustrated dealing with a manufacturer like Rheem. Thank you Shannon. Thank you Brad.
  
 
         Matt Malsby 
 
 
 
  Did a fantastic job! Would definitely hire them again!
  
 
         Patrick Van Hoose 
 
 
 
  Shannon did a great job setting up the Rheem warrantee repair on a water heater. On top of everything throughout the process.  You’ve got a great employee there.  I recommend these folks!
  
 
         Lesley Fisher 
 
 
 
  We had a well pump blow up on us and although my husband was able to remove the old one and install a new one, it was leaking. We called 1-800-PLUMBER+AIR and they called back quickly, scheduled an appointment time and they arrived on time, quickly assessed and fixed the problem, and we were back in business. A lifesaver!
  
 
         Christina Ashdown 
 
 
 
  Came out same day.  Great communication throughout the process and work was completed.  What more can you ask for?
  
 
         Diana Slater 
 
 
 
  Best plumbers around.  They were here when they promised and the job was done and left clean with no problems. I will always use 1800PLUMBERS&AIR.  Alex and Daniel were great.

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