About 1-800-PLUMBER +Air

Your Home Town Professional

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known “Our Name is Our Number!” slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Why Trust 1-800-Plumber +Air?

24/7 Availability

No Surprise Costs at the end of the job

On-Time Committed to on-time arrivals

Our Mission

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our Vision

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our Core Values

Quality

Quality Technicians are highly trained professionals. Utilize the latest technology in the industry to ensure the job is done right.

Value

Prices by the job, not by the hour. We will not up-charge services for nights, weekends, or holidays. Ensures that we leave the serviced area clean and orderly.

Convenience

Works nights and weekends. Committed to arriving on time. Calls the client to confirm the arrival time. Makes the booking process easy for the customer. Always available – 24/7.

Integrity

Delivers on promises. There are no price surprises at the end of a job. All work is guaranteed. Always professional and efficient. Will never sell a customer something that is not needed.

Call Your New Braunfels Professional Now

830-743-9103

Don’t just take our word for it!

    
 
 
          jimandjudymusic battani 
 
 
 
  Very pleased with their service efficient and professional repairs on time as promised
  
 
         David Foy 
 
 
 
  Great overall experience. 1-800 replaced an existing kitchen sink and faucet. Two different sinks we ordered through Home Depot were delivered broken and caused a few different scheduled appointments. Stacy (office) was great on scheduling and moving things around. Chris was the installer and was extremely good at his job. As he worked on the project, he would stop and ask how I wanted something handled or installed.
  
 
         Jesse Cruz 
 
 
 
  I applaud them for having a plumber available given the time frame given. However, although the work done by the plumber was good, it was too expensive.
  
 
         gustavo gutierrez 
 
 
 
  Worst company, they sent a "knowledgeable" technician to my house. I told him there was a leak outside my house! The technician charged me just for diagnosis outside the house $119 and didn't find anything, then he charged me $318 for diagnosis inside, just checking the presuare and looking for leaks on the toilets. Then he insisted that the issue was in the house but since he didn't find anything he had to charge me depending on how long it will take him to find something and can be thousands. He just did dis in less than 20 minutes and of course I didn't agree. Then I found the leak by myself of outset and I paid way less money to a person to fix the issue in the yard. The technician was proud of his 30 years of experience but couldn't find a big leak in the yard! Lazy person and overcharging people. Be aware of this type of companies!
  
 
         Cher Boldway 
 
 
 
  I really appreciate Mark coming out to help me. I needed a leaky pipe replaced asap.   He was very professional and got the job done fast! I am a senior living alone so it was important that  I was not over charged . Mark made sure everything was working good  before he left.   Thank you so much.
  
 
         derbna 
 
 
 
  Competent and friendly, punctual and reasonably priced. I recommend this company.
  
 
         Randy Arnold 
 
 
 
  Great service, fast response, and best price in town! I wish I found 1-800 Plumber years ago after using other plumbers. Highly recommend!
  
 
         Catherine Fricke 
 
 
 
  Ernest was our plumber. He did an excellent job. He explained everything to us and gave us options. We Felt very comfortable with his knowledge and expertise.

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