About 1-800-PLUMBER +Air

Your Home Town Professional

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known “Our Name is Our Number!” slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Why Trust 1-800-Plumber +Air?

24/7 Availability

No Surprise Costs at the end of the job

On-Time Committed to on-time arrivals

Our Mission

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our Vision

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our Core Values

Quality

Quality Technicians are highly trained professionals. Utilize the latest technology in the industry to ensure the job is done right.

Value

Prices by the job, not by the hour. We will not up-charge services for nights, weekends, or holidays. Ensures that we leave the serviced area clean and orderly.

Convenience

Works nights and weekends. Committed to arriving on time. Calls the client to confirm the arrival time. Makes the booking process easy for the customer. Always available – 24/7.

Integrity

Delivers on promises. There are no price surprises at the end of a job. All work is guaranteed. Always professional and efficient. Will never sell a customer something that is not needed.

Call Your Shelton Professional Now

203-465-6974

Don’t just take our word for it!

    
 
 
          Rob Mann 
 
 
 
  Timely, great communication and professional. Terry from JP came to our house on 2 occasions - one to fix a leaking joint, the other to fix a leaking shower pipe. Explained the needed work, provided options, explained the tradeoffs and left us in great shape. Didn’t try to do the expensive work before trying more cost effective, alternative solutions beforehand.
  
 
         Michael W 
 
 
 
  Always on time and are the best of the best!!
  
 
         cor g 
 
 
 
  This company does5 star great quality work and leaves you with a polished experience. They have treated me  with respect  and keep🫡 ones property clean while working. . I met the owner John who is hard working and an exceptional team leader. Maryann the customer support is wonderful and Terry is an excellent technician and they all are down to earth and have satisfactory work ethics . Thanks 🙏🏽 guys for always a job well done . I had two air grills added to my door that houses the HVAC in addition to an emergency electrical switch on the unit .
  
 
         Faith Scimeca 
 
 
 
  this is the first negative review i’ve *ever* written but i feel compelled to share my experience. while the receptionist and technician were both friendly and knowledgeable, the overall service was disappointing. i was charged hundreds of dollars for an appointment, only for the technician to tell me there was no issue with my hot water heater. they were transparent about additional charges, which i agreed to since i was under the assumption that the problem would be addressed but they left without fixing anything at all. i regret calling them and feel like i was taken advantage of - very frustrating experience and not worth the cost!
  
 
         Heather McGeorge 
 
 
 
  I recommend 1-800-PLUMBER+AIR! I just had HVAC maintenance this time with Terry.  They're excellent for all your plumbing, hot water heater and HVAC needs.  I've been using their services for more than 15 years.
  
 
         Roger Terry 
 
 
 
  Spent $200 to have them tell me it was a $1200 job.  Another plumber did the job in 10 minutes for $200 total.  Tech was nice and knowledgeable, but pricing was just absolutely out of line to cap 2 pipes.

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