About 1-800-PLUMBER +Air

Your Home Town Professional

The 1-800-PLUMBER® + Air history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, the 1-800-PLUMBER® name and phone number was secured, leading to the well-known “Our Name is Our Number!” slogan. In 2010, Mark Collins joined the 1-800-PLUMBER® brand as a franchisee and then in April 2015, they purchased the 1-800-PLUMBER® brand and created the foundation needed to grow 1-800-PLUMBER® into a household name throughout the country.

Today, 1-800-PLUMBER® + Air locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Why Trust 1-800-Plumber +Air?

24/7 Availability

No Surprise Costs at the end of the job

On-Time Committed to on-time arrivals

Our Mission

1-800-PLUMBER® + Air will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will, always telling the truth, training our team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Our Vision

1-800-PLUMBER® + Air will be the strongest brand within the plumbing and HVAC industry throughout the United States, through customer satisfaction while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Our Core Values

Quality

Quality Technicians are highly trained professionals. Utilize the latest technology in the industry to ensure the job is done right.

Value

Prices by the job, not by the hour. We will not up-charge services for nights, weekends, or holidays. Ensures that we leave the serviced area clean and orderly.

Convenience

Works nights and weekends. Committed to arriving on time. Calls the client to confirm the arrival time. Makes the booking process easy for the customer. Always available – 24/7.

Integrity

Delivers on promises. There are no price surprises at the end of a job. All work is guaranteed. Always professional and efficient. Will never sell a customer something that is not needed.

Call Your Cleveland Professional Now

440-202-9932

Don’t just take our word for it!

    
 
 
          Werner Lindquist 
 
 
 
  Well done repair.
  
 
         David Ellis 
 
 
 
  We had a serious leak on a Friday before a major holiday.  They had a plumber here withing 2-1/2 hours and the problem fixed 45 minutes later.  The plumber was courteous, knowledgeable, and efficient.  The work was first rate.
  
 
         Rita O'Hara 
 
 
 
  Allie will be your first contact person, she is kind, great sense of humor, and will keep you updated as to the arrival time of your technician. She alone would win my business in the future. Dylan was thoughtful of my home wearing booties each time upon entering. I had a simple fix, it was only a turn of a valve but to be fair to Dylan he did have to do a little investigation to find the problem. I think $149 to turn a valve is a bit high, but that was their first-hour price. In hindsight,  since I still had 50 paid minutes left of that first hour,  I should of had him secure my toilet. I just didn't think of it. I am extremely happy with being able to use my faucets and shower while the toilet tank is filling up! I would hire them again.
  
 
         Susana E Georgian 
 
 
 
  Dylan Bostwick showed up on time, was polite and professional.  He explained in detail what he was going to do and provided a free estimate to camera my drainpipe from my sump.  Unfortunately, it necessitated a power jet treatment of the system which he performed the next day.  He uncovered a couple of faulty construction issues which he believes is the problem with the puddle that forms in my basement.  In addition, he was very accommodating in giving us a $75.00 discount.  I wholeheartedly recommend his company
  
 
         Rebecca Suslovic 
 
 
 
  Excellent customer service.  Technician was polite, explained everything, was upfront with pricing. Recommended.
  
 
         Anisa Rahman 
 
 
 
  I had a service done at my home 2 months ago. Two guys showed up and they charged $600 to replace a 4 inch pipe and snaked my drain to unclog it. Although I felt that the price was outrageous, I accepted it out of desperation! They completed it in 30 min., which I didn't feel confident that this issue was resolved, even though they assured me that it was. I thought calling 1-800-plumber was a safe, efficient service of integrity. I'm truly disappointed because they did not resolve the problem. I'm having the same exact issue of my drain backing up! I feel like they did a temporary fix just to get paid! I'll never use this service again!
  
 
         Sam Coppola 
 
 
 
  Technician found the problem and gave me options to solve.
  
 
         Dante Terzigni 
 
 
 
  I recently hired 1-800-Plumber +Air to fix an issue at my home, and overall, I am satisfied with the service. They were very professional, arrived right on time, and clearly knew what they were doing. The technician quickly diagnosed the problem and completed the repair in a timely manner, which I really appreciated. However, I did find the cost to be quite a bit higher than expected—more than what I came across during my own research online. Since I needed the problem fixed right away and didn’t want the hassle of rescheduling with another company, I decided to go ahead with the service. Despite the higher cost, I’m happy with the results and grateful that they could address the issue efficiently. Just be aware that pricing might be on the higher side compared to other options.

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