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What to Do When a Plumbing Emergency Comes Up?

Whether it's a dripping sound, a gushing sound, or a roaring pop, nobody is prepared for a sound that mimics a waterfall. Water is a great necessity, but it's preferable when it moves from factor A to point B without taking time to flood your house.

It's usually easy to identify when things have failed. When you have a plumbing emergency, you need to have access to a reliable Portland plumber who is able to respond any hour.

Taking the right steps to keep your pipes in excellent shape helps reduce these times yet having a battle strategy in the event of something going wrong is also necessary.

The following offers quick bullet points to remember, in order to minimize damage.

What to Do When a Plumbing Emergency Situation Occurs

You can't know when, or where, a plumbing emergency will strike. You also don't want to go through a night of emergency calls and lost sleep for something simple.

Let's start with defining when you need an emergency plumber.

  • Clogs you can't unstick

  • Leaks you can't find or breaks in pipes

  • Water heater making noises or leaking

Each of these issues can cause cascading damage so are best dealt with quickly.

Act Defensively

As soon as you determine that you have an emergency on your hands, your first thought should be to minimize damage.

Start by switching off the shut-off valve. For a toilet or sink, utilize the valve nearby. For plumbing without a shutoff on the home appliance, go to the outside valve to stop all water flow.

Next, turn on any faucet that you know is not clogged. This releases the water that may be pressurizing the pipes.

If you spot a gas leak in a water heater, open up any home windows or doors and also shut down the gas main. Do not block doorways or home windows with towels, this can create an accumulation of gas to dangerous levels.

Act Quickly

With the damage source stopped, you can begin prevention. The following are what you want to do until a plumber comes.

Start mopping up or using towels to collect water already on the floor. The sooner you get the water off the floors and carpets, the better. Water damage doesn't take long to set it in. Remember the three categories of water and wear protective gear when dealing with gray and black water.

Lock up any pets and keep children out of the area. This protects them from harm, gives the plumber room to work, and keeps little feet from spreading water around.

Make the Call to your Portland 1-800 Plumber

Time is of the essence. Shoring up the home is the first step but making the call to your plumber at 503-676-3449 is next in line. If possible, make the call while shutting off valves.

Post a list of these steps where you can get to them. It's easy to forget what to do when a plumbing emergency arises, so a reference is a good way to stay focused.

Overall you want to keep calm and stay in control of the situation until your Portland plumber arrives.


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As a consumer and customer I am very happy with 1-800-Plumber Air of Pearland. I really appreciate the concern Joe and his helper showed for my issue and for the work they performed. I highly recommend 1-800-Plumber Air of Pearland

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Fine young man and as far as I am concerned he can be his permanent tech. He was very polite and he was very pleased with him and will be calling us again to work with Manolo. Manolo needs a pat on the back and he did a good job.

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We had to have someone come out today due to a sink and toilet leak. Swayze McLauglin was our plumber and he did a great job explaining the problem and how we could get it fixed. He was great at explaining price as well as what he was doing. Swayze was friendly and professional while he was here as well as working in these trying times with COVID-19 he followed all procedures and was great. We will be using yall the next time we need someone. Thank you so much Swayze for all your help!

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Plugged drain outside of house. Came out the next day, showed us the video of the tree branches in our line, gave me a quote over the phone and I had them start work. Finished in a few hours and left with our system drain restored.

Craig C.

This was THE most painless repair experience! We had a leak in a pipe behind our water heater, spewing water out into space, ugh. Joe and his apprentice, Dan, were here in about an hour or so. They were both so very friendly from the moment they showed up at the front door! After they determined the problem, we discussed the needed repair, and then they began to replace the pipe(s) behind the water heater. This was pretty much an all-day job and I can honestly say it was no problem having them in my home. They were not only professional and courteous employees; they were two very kind individuals, who were also comfortable and friendly around my crazy dogs! I have had nothing but the finest experiences with this company and cannot recommend them highly enough! They are the best!

Barbara H.

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