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What to Do When a Plumbing Emergency Comes Up?

Whether it's a dripping sound, a gushing sound, or a roaring pop, nobody is prepared for a sound that mimics a waterfall. Water is a great necessity, but it's preferable when it moves from factor A to point B without taking time to flood your house.

It's usually easy to identify when things have failed. When you have a plumbing emergency, you need to have access to a reliable Portland plumber who is able to respond any hour.

Taking the right steps to keep your pipes in excellent shape helps reduce these times yet having a battle strategy in the event of something going wrong is also necessary.

The following offers quick bullet points to remember, in order to minimize damage.

What to Do When a Plumbing Emergency Situation Occurs

You can't know when, or where, a plumbing emergency will strike. You also don't want to go through a night of emergency calls and lost sleep for something simple.

Let's start with defining when you need an emergency plumber.

  • Clogs you can't unstick

  • Leaks you can't find or breaks in pipes

  • Water heater making noises or leaking

Each of these issues can cause cascading damage so are best dealt with quickly.

Act Defensively

As soon as you determine that you have an emergency on your hands, your first thought should be to minimize damage.

Start by switching off the shut-off valve. For a toilet or sink, utilize the valve nearby. For plumbing without a shutoff on the home appliance, go to the outside valve to stop all water flow.

Next, turn on any faucet that you know is not clogged. This releases the water that may be pressurizing the pipes.

If you spot a gas leak in a water heater, open up any home windows or doors and also shut down the gas main. Do not block doorways or home windows with towels, this can create an accumulation of gas to dangerous levels.

Act Quickly

With the damage source stopped, you can begin prevention. The following are what you want to do until a plumber comes.

Start mopping up or using towels to collect water already on the floor. The sooner you get the water off the floors and carpets, the better. Water damage doesn't take long to set it in. Remember the three categories of water and wear protective gear when dealing with gray and black water.

Lock up any pets and keep children out of the area. This protects them from harm, gives the plumber room to work, and keeps little feet from spreading water around.

Make the Call to your Portland 1-800 Plumber

Time is of the essence. Shoring up the home is the first step but making the call to your plumber at 503-676-3449 is next in line. If possible, make the call while shutting off valves.

Post a list of these steps where you can get to them. It's easy to forget what to do when a plumbing emergency arises, so a reference is a good way to stay focused.

Overall you want to keep calm and stay in control of the situation until your Portland plumber arrives.


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Enes provided a very thorough and professional inspection, assessment and proposal for my sewer drain replacement.

Rany W.

This was my first time with 1-800-Plumber Air of Pearland. I called with a minor issue with the dishwasher drain hose and asked that a tech be dispatched on Saturday so that I could be home from work. Chad was scheduled between 8am & 10am today (Sat) and arrived just before 9am. Chad was very knowledgeable and explained to me the entire process. He also answered my many many questions about what he was doing as he was doing it. I'm a smart guy but know very little about plumbing. I felt very comfortable with Chad doing the repair. The long and the short of it, 1-800-Plumber Air of Pearland has a new longtime customer and I will request that Chad be sent if possible the next time I have a plumbing issue.

George T.

Fine young man and as far as I am concerned he can be his permanent tech. He was very polite and he was very pleased with him and will be calling us again to work with Manolo. Manolo needs a pat on the back and he did a good job.

Satisfied Customer

Emanuel Reyes arrived on time and was extremely courteous and professional. Evaluated problem and took care of it in extremely short time and price was very fair. Will call again when necessary.

John T.

Nick was very nice, professional, and explained what he was going to do first and if we had to do something else we talked first. Nick knew his job. Great work. Appreciate you!

Evonne H.

EMANUEL REYES IS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!

Kathleen E.

Chad C. with 1-800-plumber really cared. He was extremely thorough and made sure the job was done correctly. Would definitely recommend him!

Kathy Y.

I was very impressed with Nick and that he was very professional. This was the first time we had used 1-800 Plumber and it wont be the last. Nick went above and beyond. read less

Satisfied Customer

Jeff did a great job and let us know what was going on continually. He is a very personable technician.

Theresa D.

Joesph came out right on time. Showed me what my issue was, and told me my options (very professional). This company is fair and honest! They don't try to up sale or over price their product or service.. I highly recommend 1-800-Plumer of Pearland!! Go with these guys and you won't be disappointed!

Terril Kelly

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