Hear from our CEO, Mark Collins

I'm excited you're interested in partnering with us as a 1-800-PLUMBER +AIR franchise owner. I've sat in your very seat, debating on if this franchise opportunity is worth my time and investment. I'd like to take this opportunity to tell you not only that it is worth it, but it's one of the most life-changing opportunities you'll make.

In 2010 I knew I needed a name behind the services our family business was providing, and that led to us becoming a 1-800-PLUMBER +AIR franchise. Since then, not only have I had the privilege of becoming President and CEO, but we have been able to grow our location into a highly successful company serving as the model for all 1-800- PLUMBER +AIR locations. Transitioning from a Franchisee to the Franchisor has given me a unique perspective to ensure that the systems we have built are always in the best interest of you the franchise owner and our brand.

The plumbing and HVAC industries combine to a nearly $200 billion dollar industry. As one of the only franchise opportunities offering the unique combined revenue streams of plumbing and HVAC under one brand, we know you're entering into an incredibly strong and viable industry with 1-800-PLUMBER +AIR.

The industry demand is obvious, however, the question for you still might be, 'Why 1-800- PLUMBER +AIR.' I want you to know our number 1 focus, here at 1-800-PLUMBER +AIR is your Success! Everything that we have built is designed for you to thrive as a business owner, as a father or mother, and as a spouse. Your success matters!



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When you join the 1-800-PLUMBER +AIR brand, you're becoming part of a culture tailor-made for you to thrive as a business owner, and you are entering into a brand that instantly sets itself apart from the rest of the industry.

  • We have marketing systems in place to get the phone ringing when you open and will continue to keep the phone ringing.
  • We support you with weekly business review calls and provide thousands of hours in training videos at your disposal that are needed to succeed and continue to be pushed to be the BEST.
  • We have the technology you need to easily track your customers from lead status to invoicing them for their job. Our technology allows you to stay on top of revenue, call volume, call booking rates, and any other metrics needed to keep your business moving in the right direction.
  • Our brand instantly stands out and is recognizable in your market. 1-800-PLUMBER +AIR is your name, number, and website.

Our goal is to be the B.E.S.T. We do not want to just be better than our competition, we want to deliver the B.E.S.T. experience our customers have ever encountered. Period. Everything we do across the 1-800-PLUMBER +AIR brand is focused on our B.E.S.T. philosophy. Whether it's a residential customer or you, our franchise owner, everyone deserves the B.E.S.T. experience. Our B.E.S.T philosophy is built around four main points; becoming better, exceeding expectations, superior service, and teamwork.

When you become part of the 1-800-PLUMBER +AIR team, you instantly have the support and systems in place to set you up for success. We are looking for strong business partners and I'm excited to get to know more about you during this process.